Can I make a reservation over the phone?

Sorry, we do not accept reservations by phone. Reservations for this tour can only be made through our reservation website.
You can contact us by phone.
To make a reservation, please visit https://noel.book.ntmg.com/

I have no experience. Can I participate?

No. Although the tours are suitable for inexperienced or beginner participants, some tours may be difficult to participate in depending on the content of the tour.
Please check the contents of the tour before applying. If you do not have your own tools, rental is available.

Can I pay the tour fee in cash?

We accept only credit card payment. Please pay by credit card at the time of reservation.

Is there a cancellation fee?

If a tour is cancelled for your convenience, the following cancellation fees will be charged.
On the day of the tour: 50% of the reservation fee
No-show cancellation: 100% of the reservation fee
If you need to cancel or change your reservation, please contact us as soon as possible.

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